FAQs

What are the delivery charges?

Delivery charges depend on your location and the shipping method selected at checkout. We offer free shipping on all prepaid orders.

How long does delivery take?

Standard Shipping (Domestic): 5–7 business days. Delivery times vary depending on your location and the shipping method selected.

What happens after I place my order?

Once you place your order, here's what happens:

1. Order Confirmation: You'll receive an email confirming your purchase with your order details.

2. Processing: Our team prepares your items, usually within 1–2 business days.

3. Shipping: Once shipped, you'll receive a second email with your tracking number and a link to monitor your delivery.

4. Delivery: Your order is delivered based on the shipping method you selected.

5. Follow-Up: We may check in to make sure you're happy with your purchase or invite you to leave a review!

Will I get an invoice?

Yes! As soon as your order is confirmed, you'll receive an invoice via email. This will include a summary of your purchase, prices, taxes, shipping details, and payment method. You can also download your invoice at any time by logging into your account and viewing your order history.

When is payment charged?

Payment is processed and charged to your bank account immediately after you place your order. You'll receive a confirmation email once the transaction is successful. For some banks, the charge may appear as "pending" at first before being finalized. If your payment is declined or fails, your order will not be processed, and you'll be notified at checkout.

What payment methods do you accept?

We accept UPI, Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and Digital Wallets — all processed securely through Razorpay.

What is a wishlist?

A wishlist lets you save your favorite items so you can easily find them later. It's perfect for when you're not ready to buy yet, but want to keep track of styles you love.

How do I use the wishlist?

Click the ❤️ (heart) icon or "Add to Wishlist" on any product page. You'll need to create an account or log in to save your wishlist across devices. You can view your wishlist anytime from your account dashboard and even share it with friends or family — great for gift ideas!

What if I receive a damaged or wrong item?

We're really sorry for the inconvenience! If you receive a damaged item or the wrong product, please contact us within 48 hours of receiving your order at [email protected]. Include your order number, a brief description of the issue, and clear photos of the item (showing damage or the incorrect product).

Can I change or cancel my order?

We process orders quickly, so there's only a short window to make changes or cancellations. If you need to change or cancel your order, please contact us immediately at [email protected] with your order number and the details. If your order hasn't shipped yet, we'll do our best to accommodate your request. If it has already been shipped, you'll need to wait for it to arrive and then initiate a return.

What is package tracking?

Package tracking allows you to follow the progress of your order from the moment it ships to when it arrives at your door.

How do I track my order?

Once your order has been dispatched, you'll receive an email with a tracking number and a link to track your shipment in real time. In your account, under My Orders, you can also view the shipping status (e.g., shipped, in transit, out for delivery), access your tracking number, and see the estimated delivery date.

How do I find my size?

We follow standard Indian sizing. Each product page has a detailed size chart with measurements in inches and centimeters. If you're between sizes, we recommend going one size up for a comfortable fit.

What is the fabric and quality like?

Our tees are made from premium 100% bio-washed cotton — soft, breathable, and built for Indian weather. Prints are high-definition and designed to last through multiple washes.

Will the colors match the product images?

We try our best to display accurate colors, but slight variations may occur due to screen settings, lighting, and monitor calibration.

How do I use a discount code?

Enter your discount code at checkout in the 'Apply Coupon' field. Codes are case-sensitive and apply only to eligible products.

What is the WELCOME10 offer?

First-time buyers get 10% off using code WELCOME10. This applies to prepaid orders only and is limited to one use per customer.