Chamkiley Store (A Brand of Kalakavya Ecommerce LLP)
Effective Date: Jan 17, 2025

Chamkiley Store (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our users (“User,” “you,” “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website chamkileystore.in (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website immediately.

1. INFORMATION WE COLLECT

We collect the following types of information when you interact with our Website:

1.1 Personal Information

  • When You Make a Purchase: Name, billing address, shipping address, email address, phone number, and payment details.
  • When You Sign Up for Newsletters or Create an Account: Name, email address, password, and preferences.
  • When You Contact Us: Any details you voluntarily provide in communications with our support team.

1.2 Non-Personal Information

  • IP Address, browser type, device details, operating system, and browsing behavior.
  • Cookies and tracking technologies that analyze how you interact with our Website.

1.3 Payment Information

  • Payments are securely processed via third-party payment gateways (Razorpay, PayU, etc.). We do not store your payment details on our servers.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:
✔ Order Processing: To process and deliver your orders.
✔ Customer Support: To respond to inquiries and resolve issues.
✔ Marketing & Promotions: To send promotional offers, newsletters, and updates (only if you opt-in).
✔ Website Improvement: To analyze usage patterns and enhance user experience.
✔ Legal Compliance: To comply with applicable laws and prevent fraudulent activities.

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies and tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Necessary for Website functionality.
  • Analytics Cookies: To track Website traffic and improve services (e.g., Google Analytics).
  • Marketing Cookies: For personalized ads and retargeting campaigns.

Opt-Out: You can disable cookies through your browser settings.

4. DATA SHARING & DISCLOSURE

We do not sell or rent your personal information. However, we may share data in the following cases:

🔹 With Service Providers: Third-party logistics, payment gateways, and marketing platforms (e.g., Razorpay, Shiprocket, Amazon, Flipkart).
🔹 For Legal Reasons: If required by law, to prevent fraud, or to enforce our Terms & Conditions.
🔹 With Business Partners: In case of mergers, acquisitions, or business transfers.

5. DATA SECURITY

We implement industry-standard security measures to protect your information:
🔐 Encryption: Secure Socket Layer (SSL) encryption for transactions.
🔐 Restricted Access: Limited access to personal data for authorized personnel only.
🔐 Regular Audits: Security checks and updates to protect against data breaches.

Despite our efforts, no online system is 100% secure. Users should also take precautions to protect their accounts.

6. YOUR RIGHTS & CHOICES

You have the following rights regarding your personal data:

✔ Access & Correction: Request access to your personal data or update incorrect details.
✔ Data Portability: Request a copy of your data in a machine-readable format.
✔ Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link.
✔ Account Deletion: Request account deletion by contacting [email protected].

7. THIRD-PARTY LINKS & SERVICES

Our Website may contain links to third-party platforms such as Amazon, Flipkart, and Instagram.

  • We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.

8. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us for removal.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be reflected on this page, and continued use of the Website constitutes acceptance of the updated policy.

10. CONTACT US

For privacy-related questions or requests, contact us at:

📩 Email: [email protected]
🌐 Website: chamkileystore.in